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Transcription with Custom Glossaries: Multi-Pass AI Pipeline

Building domain-aware speech-to-text with Amazon Transcribe and agentic glossary creation

Overview

For accurate transcription of domain-specific audio (meetings, support calls, technical discussions), you need:

  1. Custom vocabulary - Tell the STT engine about your jargon
  2. Multi-pass glossary creation - Build that vocabulary systematically with AI
  3. Continuous refinement - Update as terminology evolves

From Production: Entity Glossary for LLM Correction

Real pattern from AIC Holdings call processing pipeline

The Problem

Speech-to-text engines produce errors that are obvious to domain experts but invisible to generic models:

Audio Raw Transcript Correct
“SPY is down 2%” “spy is down 2%” “SPY (S&P 500 ETF) is down 2%”
“Check the BTIG note” “check the bee tig note” “Check the BTIG note”
“Hedgeye’s quad 4” “hedge eyes quad four” “Hedgeye’s Quad 4”
“Ask Colin about it” “ask colin about it” “Ask Colin Bird about it”

The Solution: Entity Glossary + LLM Post-Processing

Instead of (or in addition to) custom STT vocabulary, pass an entity glossary to an LLM for post-transcription correction:

// Entity glossary structure
const GLOSSARY = {
  tickers: [
    { term: "SPY", expansion: "S&P 500 ETF", sounds_like: ["spy"] },
    { term: "QQQ", expansion: "Nasdaq 100 ETF", sounds_like: ["q q q", "triple q"] },
    { term: "HEI", expansion: "HEICO Corporation", sounds_like: ["hey", "h e i"] },
  ],
  companies: [
    { term: "BTIG", expansion: "BTIG LLC (broker)", sounds_like: ["bee tig", "b tig"] },
    { term: "Hedgeye", expansion: "Hedgeye Risk Management", sounds_like: ["hedge eye", "hedge eyes"] },
  ],
  people: [
    { term: "Colin Bird", role: "CIO, AIC Holdings", sounds_like: ["colin", "collin"] },
    { term: "Keith McCullough", role: "CEO, Hedgeye", sounds_like: ["keith", "mccullough"] },
  ],
  concepts: [
    { term: "Quad 4", definition: "Hedgeye macro regime: growth slowing, inflation slowing" },
    { term: "RRF", expansion: "Reciprocal Rank Fusion", sounds_like: ["r r f"] },
  ]
};

LLM Correction Prompt

const CORRECTION_PROMPT = `
You are correcting a meeting transcript. Fix obvious transcription errors using the glossary below.

RULES:
1. Fix clear mishearings (e.g., "bee tig" → "BTIG")
2. Expand acronyms on first use (e.g., "SPY" → "SPY (S&P 500 ETF)")
3. Fix speaker names (e.g., "colin" → "Colin Bird")
4. Preserve speaker attributions and timestamps exactly
5. Do NOT change meaning or add information
6. If unsure, leave unchanged

GLOSSARY:
${JSON.stringify(GLOSSARY, null, 2)}

TRANSCRIPT:
${rawTranscript}

Return corrected transcript with same structure.
`;

Architecture: Post-Processing Pipeline

┌─────────────┐     ┌─────────────┐     ┌─────────────┐
│  Fireflies  │────▶│  Raw JSON   │────▶│  Glossary   │
│  Webhook    │     │  (storage)  │     │  Lookup     │
└─────────────┘     └─────────────┘     └──────┬──────┘
                                               │
                                               ▼
                    ┌─────────────┐     ┌─────────────┐
                    │  Corrected  │◀────│  LLM Pass   │
                    │  Transcript │     │  (Claude)   │
                    └─────────────┘     └─────────────┘

Key insight: Run correction after raw ingestion. Store both versions:

This allows re-running correction as glossary improves without losing original data.

Glossary Maintenance

The glossary itself needs a governance workflow:

CREATE TABLE entity_glossary (
  id UUID PRIMARY KEY DEFAULT gen_random_uuid(),
  term TEXT NOT NULL,
  category TEXT NOT NULL,  -- ticker, company, person, concept
  expansion TEXT,
  sounds_like TEXT[],
  definition TEXT,
  metadata JSONB,
  status TEXT DEFAULT 'active',  -- active, deprecated, review
  created_at TIMESTAMPTZ DEFAULT now(),
  updated_at TIMESTAMPTZ DEFAULT now()
);

-- Example entries
INSERT INTO entity_glossary (term, category, expansion, sounds_like) VALUES
  ('SPY', 'ticker', 'S&P 500 ETF', ARRAY['spy']),
  ('BTIG', 'company', 'BTIG LLC (broker)', ARRAY['bee tig', 'b tig']),
  ('Colin Bird', 'person', 'CIO, AIC Holdings', ARRAY['colin', 'collin']);

Results

Metric Before Glossary After Glossary
Ticker accuracy ~60% ~95%
Name accuracy ~70% ~90%
Acronym expansion 0% 100% (first use)
Processing cost - ~$0.02/transcript (Haiku)

When to Use This vs Custom STT Vocabulary

Approach Best For Limitation
STT Custom Vocabulary Known terms before transcription Limited to ~50k terms, no context
LLM Post-Processing Context-aware correction, expansions Adds latency and cost
Both Production systems More complexity

Recommendation: Start with LLM post-processing (faster to iterate), add STT vocabulary for high-frequency terms once patterns stabilize.

Amazon Transcribe with Custom Vocabulary

Basic Flow

MP3 → S3 → Transcribe Job (+ Custom Vocab) → JSON Transcript

CLI Example

aws transcribe start-transcription-job \
  --region us-west-2 \
  --transcription-job-name my-mp3-job \
  --media MediaFileUri=s3://my-bucket/audio/my-call.mp3 \
  --output-bucket-name my-bucket \
  --language-code en-US \
  --settings VocabularyName=my-domain-vocab

Custom Vocabulary Format

Create a CSV/text file with terms Transcribe should recognize:

Phrase IPA SoundsLike DisplayAs
taskr   task er Taskr
pgvector   P G vector pgvector
devlog   dev log devlog

Additional Options

Feature Purpose
Custom Vocabulary Domain terms, jargon, proper nouns
Vocabulary Filters Mask/replace sensitive words in output
Custom Language Models Train on your corpus for better accuracy

Multi-Pass Glossary Creation Pipeline

Pros treat glossary building as a governance system with multi-step agentic workflows.

Pipeline Architecture

┌─────────────────────────────────────────────────────────────┐
│                    GLOSSARY PIPELINE                        │
├─────────────────────────────────────────────────────────────┤
│                                                             │
│  ┌──────────┐    ┌──────────┐    ┌──────────┐              │
│  │  Ingest  │───▶│ Extract  │───▶│ Cluster  │              │
│  │  Corpus  │    │  Terms   │    │ & Dedup  │              │
│  └──────────┘    └──────────┘    └──────────┘              │
│                                        │                    │
│                                        ▼                    │
│  ┌──────────┐    ┌──────────┐    ┌──────────┐              │
│  │  Deploy  │◀───│  Review  │◀───│ Generate │              │
│  │ to Tools │    │  & QA    │    │  Defs    │              │
│  └──────────┘    └──────────┘    └──────────┘              │
│                                                             │
└─────────────────────────────────────────────────────────────┘

Pass 1: Domain Term Discovery

Goal: High recall, low precision extraction from raw text

# Prompt pattern for term extraction
EXTRACT_PROMPT = """
Extract domain-specific terms ACTUALLY PRESENT in this text.
Do NOT invent terms. Only extract what appears.

Categories to look for:
- People and organizations
- Products and features
- Technical terms and acronyms
- Metrics and units

Output JSON: [{"term": "...", "category": "...", "context": "..."}]
"""

Tips:

Pass 2: Clustering and Canonicalization

Goal: Turn noisy candidates into stable term identities

# Input: raw terms with counts and contexts
# Output: canonical terms with variants

CLUSTER_PROMPT = """
Group these terms into clusters of the same concept:
- Singular/plural variants
- Spelling variations
- Abbreviations and expansions

For each cluster, output:
{
  "canonical_term": "preferred form",
  "synonyms": ["variant1", "variant2"],
  "type": "person|product|technical|metric",
  "representative_example": "sentence showing usage"
}
"""

Pre-processing heuristics (reduce LLM tokens):

Pass 3: Definition Generation

Goal: Consistent, structured glossary entries

DEFINITION_SCHEMA = {
    "term": str,           # Canonical form
    "synonyms": list,      # All variants
    "category": str,       # Classification
    "definition": str,     # 1-2 sentences
    "when_to_use": str,    # Usage guidance
    "when_not_to_use": str,
    "example_sentence": str,
    "related_terms": list
}

DEFINITION_PROMPT = """
Generate glossary entries matching this exact schema.
Style: concise, for internal engineers.

Here are 2 examples of good entries:
{examples}

Now generate entries for these terms:
{terms}
"""

Pass 4: Conflict Detection and QA

Goal: Catch errors before freezing the glossary

QA_PROMPT = """
Review this glossary and flag issues:

1. CONFLICTING: Terms with contradictory definitions
2. OVERLAPPING: Terms that should be merged
3. DUPLICATES: Same concept, different entries
4. TOO_GENERIC: Terms that are too broad
5. HALLUCINATED: Terms not found in any source

For each issue, explain and suggest fix.
"""

Validation rules:

Pass 5: Deployment

Export glossary to downstream systems:

System Export Format
Amazon Transcribe Custom vocabulary CSV
Search (Elasticsearch) Synonyms file
Translation (SDL, Phrase) TBX termbase
LLM prompts Style guide / RAG chunks
UI linters Term dictionary

Agentic Implementation with Claude

The Claude Agent SDK is ideal for this pipeline - it handles “gather context → take action → verify” loops.

Agent Architecture

# Pseudo-code for agentic glossary builder

class GlossaryAgent:
    tools = [
        "read_corpus",      # Scan docs/transcripts
        "write_json",       # Persist intermediate results
        "run_extraction",   # LLM term extraction
        "run_clustering",   # LLM dedup/normalize
        "run_definition",   # LLM generate definitions
        "run_qa",           # LLM conflict detection
        "export_vocab",     # Write Transcribe format
        "open_pr"           # Git PR for review
    ]

    async def build_glossary(self, corpus_path: str):
        # Step 1: Extract candidates
        raw_terms = await self.run_extraction(corpus_path)
        await self.write_json("candidates.json", raw_terms)

        # Step 2: Cluster and dedupe
        clusters = await self.run_clustering(raw_terms)
        await self.write_json("clusters.json", clusters)

        # Step 3: Generate definitions
        glossary = await self.run_definition(clusters)
        await self.write_json("glossary.json", glossary)

        # Step 4: QA pass
        issues = await self.run_qa(glossary)
        if issues:
            glossary = await self.fix_issues(glossary, issues)

        # Step 5: Deploy
        await self.export_vocab(glossary, "transcribe_vocab.csv")
        await self.open_pr("glossary/", "Update domain glossary")

Verification Loop

async def verify_glossary(self, glossary, corpus):
    """Ensure every term exists in source material"""
    for term in glossary:
        found = await self.search_corpus(corpus, term["canonical"])
        if not found:
            # Check synonyms
            found = any(
                await self.search_corpus(corpus, syn)
                for syn in term["synonyms"]
            )
        if not found:
            term["status"] = "unverified"
            term["action"] = "review_or_remove"
    return glossary

Enterprise Glossary Best Practices

From business/translation terminology platforms:

Governance Model

Field Purpose
owner Who maintains this term
status draft → review → approved → deprecated
review_date When to revisit
change_history Audit trail

Rich Metadata

{
  "term": "RRF",
  "canonical": "Reciprocal Rank Fusion",
  "synonyms": ["RRF", "rank fusion"],
  "domain": "search",
  "definition": "Algorithm combining multiple ranked lists...",
  "do_use": "When describing hybrid search ranking",
  "dont_use": "Don't abbreviate in user-facing docs",
  "related": ["BM25", "hybrid search", "pgvector"],
  "system_of_record": "docs/research/hybrid-search-pgvector-rrf.md",
  "owner": "search-team",
  "status": "approved",
  "tags": ["search", "ranking", "postgres"]
}

Integration Points

System Integration
Data catalog Link terms to tables/columns
Authoring tools Autocomplete, linting
Translation Termbase sync
Search Synonym expansion
LLM/RAG System prompt, retrieval

Recent Research (2024-2025)

Syntactic Retrieval for Term Extraction (ACL 2025)

Paper: Enhancing Automatic Term Extraction with Large Language Models via Syntactic Retrieval

Key insight: For few-shot term extraction, select demonstration examples by syntactic similarity (not semantic). This is domain-agnostic and provides better guidance for term boundary detection.

“Syntactic retrieval improves F1-score across three specialized ATE benchmarks.”

Why it matters: When building prompts for Pass 1 (term discovery), retrieve examples that have similar grammatical structure to the input, not just similar meaning.

Whisper Fine-Tuning for Domain Speech

For audio with heavy domain jargon, consider fine-tuning Whisper instead of (or in addition to) custom vocabularies:

Approach WER Improvement Effort
Custom vocabulary only 10-20% Low
LoRA fine-tuning 60%+ Medium
Full fine-tuning 70%+ High

Example: Cockpit speech recognition achieved WER reduction from 68% to 26% using LoRA fine-tuning (Whisper Cockpit Study).

When to fine-tune:

Multi-Step LLM Chain Best Practices

From Deepchecks research:

  1. Modular Design: Break chains into reusable, independent components
  2. Fallback Logic: Anticipate failures with retry/rephrase mechanisms
  3. Optimization: Cache frequent queries, parallelize independent steps
  4. Cost-Aware: Use token-efficient prompts, cheaper models for simple passes

Enterprise Glossary Platforms

Modern data catalogs integrate glossaries with AI:

Platform Key Feature
SAS Information Catalog Glossary REST API for automation
Informatica EDC AI/ML auto-association of terms to metadata
Alation ML-suggested terms, crowdsourced definitions
Ataccama Auto-sync glossary to data catalog

Pattern: All use ML for term suggestion + human governance workflow.

Claude Agent SDK for Glossary Pipelines

The Claude Agent SDK provides:

# Agent SDK pattern for glossary building
from anthropic.agent import Agent

agent = Agent(
    tools=[
        "read_files",      # Corpus access
        "write_files",     # Persist glossary
        "search_corpus",   # Verify terms exist
        "run_validation",  # QA checks
    ]
)

# Agent autonomously runs multi-pass pipeline
result = agent.run(
    "Build a glossary from docs/*.md with governance workflow"
)

Alternative: Vosk with Custom Language Models

For on-premise or offline transcription, Vosk supports custom language models:

“Custom language models demonstrate clear and consistent advantages over default models… reducing recognition errors such as mispronounced words, missing terms, or incorrect substitutions.”

Source: Improving Speech Recognition Accuracy Using Custom Language Models with Vosk

References

See Also